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Contact Scotts Menswear Customer Service

Scotts Menswear Phone Numbers and Emails

Customer Service:

  • +44 161 220 8200
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Scotts Menswear Emails:

Legal
Privacy Inquiries, Privacy Inquiries
Media
Press Inquiries
customercare@scottsmenswear.com
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Scotts Menswear Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    85% phone 15% email
  • The best phone number to call Scotts Menswear is 441612208200.

  • The longest wait times are on Tuesday, while the shortest are on Wednesday.

  • People call Scotts Menswear mainly because of return/ replace, refund, shipping and delivery.

View full overview ›

How to Contact Scotts Menswear?

How to Contact Scotts Menswear?

The Scotts Menswear contact number for customer service inquiries is +44-161-220-8200. Customers can use this helpline to reach support for general information about the company and its products. The professional customer care advisors will help you find the items according to your needs and preferences, check the availability, size, and price, and inform you of discounts. You can also use this Scotts Menswear phone number to request assistance tracking your order. If you have issues with the purchased product, you can discuss the returns, exchanges, or refunds with the company’s representatives via this phone line. The same number can be used for accessibility feedback should you experience difficulties accessing the website.

The Scotts Menswear email for customer service-related questions is customercare@scottsmenswear.com. You can use this address to contact the customer care team with concerns, complaints, or compliments. The returns and refund requests can also be sent to this email for the support team to consider. The company’s representative will email you back, providing information or instructions to resolve the issue as soon as they study your matter. Alternatively, you can visit the Scotts Menswear website to complete an online form on the Contact Us page. The Media Relations team is available at FGPR@frasers.group. Press representatives can also email their questions to FrasersGroup@brunswickgroup.com. The Privacy Policy inquiries can be sent to data.protection@frasers.group.

The Scotts Menswear headquarters mailing address is Scotts, Hollinsbrook Way Pilsworth, Bury, Greater Manchester, BL9 8RR, United Kingdom. You can use this address for official documentation and correspondence. You can also mail information requests to this office to learn more about the company and its products. The same address can be used to get in touch with the customer service team. The support representatives at this office are ready to deal with the consumers’ feedback, complaints, and suggestions. To discuss the Privacy Policy questions with the Data Protection Officer, write to the Data Protection Team, Unit A, Brook Park East, Meadow Lane, Shirebrook, NG20 8RY.

The Scotts Menswear contact hours are Monday to Friday from 8 a.m. to 8 p.m. and between 9 a.m. and 6 p.m. BST on weekends. You can call the support helpline within these hours, and the operators will be ready to answer your questions. If you prefer communicating online, you can use the live chat feature on the company’s website. Visit the Contact Us page and click the Start Chat button to initiate the conversation. For assistance outside of working hours, use the chatbot to help you troubleshoot your issue. If your inquiry is not urgent, email it to the Help Center and receive a response within 1-2 business days.

PissedConsumer Club

Contact Information

Scotts Menswear Website:

Scotts Menswear Help Center:

Corporate Office Address:

Scotts
Hollinsbrook Way Pilsworth, Bury
BL9 8RR
United Kingdom

Scotts Menswear Rating Based on 14 Reviews

Rating details

1.4
more details
Exchange, Refund and Cancellation Policy
Customer service
Value for money
Website

Rating stats

Rating trend

Summary of Scotts Menswear Customer Service Calls

99 TOTAL
CALLS
00:00 AVG CALL
DURATION
5% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Scotts Menswear?

Shipping and Delivery Question:

  • “Missing parcel”
  • “Goods not been delivered”
  • “Not received a refund”

Return/ Replace Question:

  • “Returns”
  • “Cannot return item”
  • “Need to return an item, website not working”

Refund Question:

  • “Refund”
  • “For refund”
  • “I ordered my dad an xmas gift last year 22nov 22. It didnt areive at all and ive tried to get a refund but no luck. I go on your website and its not on recent orders or anything so i cant get a order number or nothing. Its been 5 months now. I have a”

Product/ Service Question:

  • “Faulty item”
  • “Faulty product”
  • “Complaint”

Payments and Charges Question:

  • “Not receipt of item”
  • “Problem with payment”
  • “Been charged twice for the one order”

Request for Information Question:

  • “Checking for my $500 order, they send me an invalid Tracking number, by a company who’s website dosnt work…there is no way to reach out to them”
  • “Placed order not had confirmation. Nothing”
  • “To reschedule my interview”

Cards Question:

  • “About gift card”

Activation/ Cancellation Question:

  • “Cancel order”
  • “Cancel”

Staff Question:

  • “Poor customer service and wrong amount charged”

Other Question:

  • “Query”
  • “N/A”
  • “Order no.”

Compare Scotts Menswear Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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